After purchase

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By clicking on the ?-mark button on the screen you get instance instruction/advice about the situation that you are in.

In Person support
Free of charge consultation and instructions are available from Duplimate UK, or by email from Duplimate support.

On-site Service
On-site service calls may be arranged in some areas of the UK, or in person at various tournaments. No one is guaranteed immediate on-site service, but we do our best to satisfy our Duplimate® customers.

We are so sure that you will be satisfied with your Duplimate that we offer a unique money back guarantee in the unlikely event that you would regret your choice within a year after purchase. See further the warranties.

5(!) Years Mechanical Guarantee
The guarantee covers faulty parts and manufacturing in five years time. See further the small print.

10 Years Parts Guarantee
We guarantee that you can keep your machine going for at least ten years. Parts and service will be available when needed. (There are many machines that are about 30 years old in operation.)